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Read the passage and mark the letter A, B, C or D on your answer sheet to indicate the best answer to each of the following questions from 3...

Đề bài

Read the passage and mark the letter A, B, C or D on your answer sheet to indicate the best answer to each of the following questions from 31 to 40.

In many workplaces, the fracture doesn’t start with resignations or a sudden KPI collapse; it starts with small behavior shifts that seem harmless on their own. A proactive teammate who used to offer ideas begins replying with short “sounds good” messages. Someone who once challenged assumptions starts holding back, choosing silence over debate because it feels safer than being labeled “difficult.” Meetings still happen and tasks still move, but the team gradually slips into “just-following” mode—doing what’s asked, not what’s possible—until the culture feels oddly quiet, like a room where everyone is speaking softly to avoid waking something up.

What makes this pattern hard to spot is that it can hide behind strong results on paper. People protect their metrics by working longer hours, lowering their own quality standard, or trading creativity for caution. You still get the deck on time and the Slack replies within minutes, yet the work becomes noticeably safer: fewer bold proposals, fewer clear ownership statements, and more reliance on process language—“per the template,” “per the guideline,” “already submitted the form.” Extra effort disappears first, and the organisation pays a hidden cost in slower learning, weaker collaboration, and built-up frustration that grows with every sprint.

You can also see it in how problems are handled. Instead of raising blockers early and pulling stakeholders into a hard conversation, people patch around issues and send an email that says “resolved,” because another round of explaining feels pointless. [I] Cross-team dependencies turn into a swamp of vague commitments. [II] Minor errors increase. Decisions that require courage get postponed—no one wants to spend influence on change when they’re not sure it will matter. [III] The result is a fragile kind of stability: everything looks fine until one missed deadline, one conflict, or one reorg turns the hairline damage into a visible crack. [IV]

A cooler job market can intensify this dynamic. When hiring slows and external options feel limited, people don’t leave; they freeze in place—detached but stuck. They aren’t openly angry, but cooperation becomes mechanical. They don’t demand much, but they also stop giving much. Over time, this becomes a quiet loss of output and slow damage to reputation. Reversing it requires concrete resets—clearer goals, smarter workload design, steadier expectations, and real two-way conversations early—so that small fractures are repaired before they become structural breaks.

[Adapted from https://www.cnb

C. com/world/]

Question 31: Where in the passage does the following sentence best fit?

Feedback cycles slow down.

A. [I]        B. [II]        C. [III]        D. [IV]

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