Question 17: Dear Customer Support Team, a. My confirmation email stated a guaranteed delivery window of November 10–12. b. I expect either...

Question 17:

Dear Customer Support Team,

a. My confirmation email stated a guaranteed delivery window of November 10–12.

b. I expect either an immediate shipment or a full refund for this order.

c. Furthermore, the tracking number provided (1ZA998…) has shown no movement or updates for the past four days.

d. I am writing to express my strong dissatisfaction regarding my order #903-45B, which is now significantly overdue.

e. Please advise on how you will resolve this matter within the next 24 hours.

Sincerely,
Alex Chen

A. b – d – a – c – e B. a – c – d – b – e C. d – a – c – b – e D. c – a – d – b – e