Question 28: According to the passage, why is ultra-high-definition (UHD) streaming particularly concerning fo...

CIVIC WARNING: VOICE-SCAM CALLS ARE GETTING SMARTER

Local consumer agencies report a rise in voice-scam calls that imitate “bank staff” or “delivery support.” These calls may sound calm, professional, and (1) __________ —yet their goal is simple: to make you act before you think.

Scam scripts often include a link and a request to “confirm” personal details. Messages (2) __________ as official updates may also direct you to fake websites. Use (3) __________ before you share anything, especially when the caller pressures you to “do it now.”

If a call feels wrong, end it. Then (4) __________ a report with your network provider and keep screenshots of messages. Avoid (5) __________ one-time codes, even with someone claiming to “help” you recover an account. Keep your accounts secure by enabling two-factor authentication and updating recovery email settings.

For verified support, our hotline will connect you (6) __________ a trained agent during office hours.

THE 20-MINUTE RESET: LEARN WITHOUT BURNOUT

Fold this leaflet and keep it on your desk.

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Start with what matters

• Lifelong learning works best when it serves real life. (7) __________ your current responsibilities, choose one skill that removes daily friction—writing clearer emails, handling spreadsheets, or speaking up in meetings.

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Make the habit “too small to fail”

• Pick two fixed time slots each week. If you miss one session, don’t punish yourself—just (8) __________ the routine at the next available moment.

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Avoid the tool trap

• Between free videos, apps, and newsletters, learners face a confusing (9) __________ of choices; the smart move is to select two sources and ignore the rest for fourteen days.
• A study buddy can add (10) _______—you turn up because someone is waiting.
• To stay consistent, try one approach first; (11) __________ can come later.
• In a shifting job market, staying (12) __________ is the goal, not collecting badges.

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