Read the following announcement and mark the letter A, B, C or D on your answer sheet to indicate the option that best fits each of the numbered blanks from 1 to 6.
CIVIC WARNING: VOICE-SCAM CALLS ARE GETTING SMARTER
Local consumer agencies report a rise in voice-scam calls that imitate “bank staff” or “delivery support.” These calls may sound calm, professional, and (1)__________ —yet their goal is simple: to make you act before you think.
Scam scripts often include a link and a request to “confirm” personal details. Messages (2)__________ as official updates may also direct you to fake websites. Use (3)__________ before you share anything, especially when the caller pressures you to “do it now.”
If a call feels wrong, end it. Then (4)__________ a report with your network provider and keep screenshots of messages. Avoid (5)__________ one-time codes, even with someone claiming to “help” you recover an account. Keep your accounts secure by enabling two-factor authentication and updating recovery email settings.
For verified support, our hotline will connect you (6)__________ a trained agent during office hours.
Question 1:A. urgent B. composed C. courteous D. emergency
