Question 16: a. By the following week, the group was still active, but now the messages were shorter, kinder, and far easier to act on. b. O...
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Question 16:
a. By the following week, the group was still active, but now the messages were shorter, kinder, and far easier to act on.
b. Our class project nearly turned into a mess because one teammate kept posting complaints in the group chat without saying what should be done next.
c. After two stressful evenings, another student suggested a rule: anyone raising a problem had to add one practical step to handle it.
d. That small change did not solve everything at once, yet it reduced the tension and helped the team focus on actual decisions instead of repeated frustration.
e. Complaints can be useful, of course, but only when they lead somewhere, which is why problem-solving is such an important soft skill in study and work.
A. b – a – c – d – e B. c – b – a – d – e C. c – e – a – b – d D. b – c – d – a – e