Question 15: Dear Customer, a. If you have any questions, please do not hesitate to contact any of our branches or our Customer Service Hotl...

Question 15:

Dear Customer,

a. If you have any questions, please do not hesitate to contact any of our branches or our Customer Service Hotline at 888 XXX.

b. Please order cheque books in advance by filling in the request form included in the cheque book, and you will receive them within 7 working days from the date of request.

c. This new delivery service will start on August 1, 1997, at no extra cost to your company.

d. Owing to this new arrangement, our branches will no longer keep standard company cheque books in stock.

e. To save your time spent queuing at the branch for cheque book collection, you company’s cheque books will be delivered directly to your office via courier service.

We are always pleased to be of service.

Yours sincerely,

Customer Service Manager

OSIM Bank

A. e-d-b-c-a B. a-c-e-d-b C. e-b-c-d-a D. d-a-b-e-c