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Question 14: a. Bank staff: I’m sorry to hear that. Have you already blocked the lost card? b. Customer: Not yet. I was not sure whether I s...
Đề bài
Question 14:
a. Bank staff: I’m sorry to hear that. Have you already blocked the lost card?
b. Customer: Not yet. I was not sure whether I should come here first or call the hotline.
c. Customer: I lost my bank card yesterday, so I’d like to ask how to get a new one.
d. Bank staff: You should block it as soon as possible, and then we can help you apply for a replacement card.
e. Customer: I understand. Could you also tell me what documents I need to bring for that?
A. c – a – b – d – e B. c – d – a – b – e C. c – b – a – e – d D. a – c – b – d – e