Question 21: a. Salesperson: You see, if you press this red button, the helmet becomes an umbrella. And it’s not heavy at all. You can try i...

Question 21:

a. Salesperson: You see, if you press this red button, the helmet becomes an umbrella. And it’s not heavy at all. You can try it yourself.

b. Michelle: Hmm, they look interesting. Can I have a copy of your brochure?

c. Salesperson: Sure. Do you have a minute? Why don’t you have a seat and let me show you how to operate this item?

d. Michelle: Ok. Go ahead!

e. Salesperson: Hello, Ma’am. Would you like to take a look at our products? They are high-tech items.

A. b – a – d – e – c B. e – b – c – d – a C. e – d – b – c – a D. a – b – d – e – c