Question 18: a. The incident forced me to reconsider how I approach conflicts, both personal and professional. b. I had been too quick to de...

Question 18:

a. The incident forced me to reconsider how I approach conflicts, both personal and professional.
b. I had been too quick to defend myself instead of listening fully to the concerns raised.
c. During a team meeting, a colleague openly criticised my project handling in front of others.
d. Looking back, that uncomfortable moment ended up strengthening my leadership skills.
e. While the initial reaction was defensive, I gradually realised there was truth in the feedback.

A. b-c-e-a-d B. b-a-e-c-d C. c-e-b-a-d D. c-b-e-a-d