Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coheren...

Mark the letter A, B, C or D on your answer sheet to indicate the best arrangement of utterances or sentences to make a cohesive and coherent exchange or text in each of the following questions.

Question 1.

Dear Customer Service Team,

a. After bringing it home and installing it correctly, I found that it did not work properly.

b. Please advise me on how to return the faulty item. I look forward to your prompt response.

c. Whenever the power is on, the drum does not spin, and the machine makes a strange noise.

d. I am writing to complain about a washing machine I purchased from your store on 22 February 2026.

e. As this is a brand-new product and still under warranty, I would like to request a replacement or a full refund.

Yours faithfully,

Laura Brown

        A. c-a-d-b-e                B. d-a-c-e-b                        C. a-e-d-c-b                        D. e-d-b-c-a